WhatsApp Business API

Connect with Customers on the World’s Most Popular Messaging Platform

At Pragati, we offer seamless integration with the WhatsApp Business API, empowering businesses to engage with their customers in real-time, build stronger relationships, and provide exceptional customer service. With over 2 billion users worldwide, WhatsApp is the ideal platform for businesses looking to offer fast, secure, and personalized communication.

Key Features of WhatsApp Business API
  • Multi-Agent Support: Allow your team to handle multiple conversations simultaneously, ensuring efficient customer support at scale.
  • Message Templates: Pre-approved templates for sending notifications like order updates, delivery alerts, appointment reminders, and more.
  • Two-Way Communication: Let customers interact with your business easily, enabling inquiries, feedback, or requests through simple chat messages.
  • API Integration: Seamlessly integrate our SMS gateway with your existing CRM, software, or mobile app.
  • Real-Time Support: Provide customer support via chat with minimal delay, boosting customer satisfaction and retention.
product engineering services

Why Choose Us

Pragathi Infocom offers a unique combination of multiple communications services under single umbrella

who we are

Global Reach

Send SMS messages to over 200 countries and connect with customers around the world.

how we work

Easy to Use

Our intuitive platform allows you to send messages, track campaigns, and manage.

work we render

Always on service

24×7 Services with Data backups and alternate locations. Infrastructure hosted on AWS.

why Pragati Infocom

Fast & Reliable Delivery

Our SMS gateway ensures your messages are delivered in real-time with 99% uptime.

24×7 Customer Support Our teams provide you support round the clock so that even smallest problems are Addressed Timely.